Microwave
Les K
10/12/2020
Works well but a bit tinny. Heats very hot. Different buttons from previous unit
Originally posted on www.ge.com
Yes, I recommend this product
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Good product but hard to read control panel
Lngr
9/30/2020
This is a good basic microwave; however the dark control panel makes it hard to read the settings.
Originally posted on www.ge.com
No, I do not recommend this product
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Fits the space
Jackieb3
9/30/2020
Same response as below. Smaller in size to my prior microwave and takes longer to heat/cook than prior. Otherwise similar appearance.
Originally posted on www.ge.com
Yes, I recommend this product
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Quality product
Katethegrape
9/23/2020
Reliable, US made, quality product
Company stands behind product and warranty
Originally posted on www.ge.com
Yes, I recommend this product
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Perfect size, under cabinet mount
Grape Kate
9/16/2020
Not oversized,
Efficient.
Under cabinet mount affords countertop space for coffee cups, napkins,
Etc. Helps unclutter a whole section of kitchen.
Originally posted on www.ge.com
Yes, I recommend this product
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Great compact microwave oven
Hsg123
8/12/2020
Our old oven broke and this was a perfect fit in our narrow wall shelf arrangement. Click sound is great with white LCD display panel
Originally posted on www.ge.com
Yes, I recommend this product
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This replacement mic did not fit
geocur
8/5/2020
Dealer told me it was a drop replacement that would fit into the existing kitchen cabinet space. It did not. Had to modify existing cabinet. More crap from China!
Originally posted on www.ge.com
No, I do not recommend this product
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Good microwave
Louisbugs
7/29/2020
So far I am happy with the performance of the microwave. The cooking sensor is a nice feature and it does work. My only complaint is that the dimensions listed on the box are not correct. I bought the microwave because I needed to replace my microwave and it needed to fit in a cabinet. It is a little short but it fits.
Originally posted on www.ge.com
Yes, I recommend this product
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Performs great
MattParry
7/8/2020
I purchased this to replace a GE Space Saver that was starting to have paint erosion on the inside. This is a little higher than the Space Saver but in my case that was not a problem. Overall I am very pleased.
Originally posted on www.ge.com
Yes, I recommend this product
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At best this a mediocre appliance.
Mr Neveragain
7/8/2020
This unit is mediocre at best. Would never recommend to another potential customer.
Originally posted on www.ge.com
No, I do not recommend this product
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Unfortunately, not a van of this model.
Corinne Vititoe
6/30/2020
I am concerned with the strong air that comes out from the bottom of the appliance during the use process. Just too strong. Too much worry over it.
Plus, I do not like the tin sound when closing the appliance door. Sounds like tin!
Also, a very BIG disadvantage for older people with site issues - the black panel! Can't see the numbers thru the black panel!!! Terrible. Terrible. Plus after the purchase had to also pay to have installed under a cabinet. After the $232 charged, was over $500 when all said and done and the install looks unfinished!
Originally posted on www.ge.com
No, I do not recommend this product
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OK features, but not as good as the old model.
Jkd41
6/24/2020
The one obvious flaw is no lighting on the control panel. There must be a light on directly overhead in order to punch buttons on the panel.
Originally posted on www.ge.com
No, I do not recommend this product
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Value
Why did they change this model?
peduci
6/8/2020
I've had two other GE under-counter Microwaves for the last 30 years and was always satisfied. When I needed to replace the last one, I found that this large model was the only one available. First - why was it made larger? The depth is the same so the rotating plate can't be large and you can't effectively put anything larger in it, so the extra width is a waste. The metal is flimsier and I get the sense it won't last as long. The rotating glass plate does not fit securely and keeps slipping off the guides. The interface has changed to make it less intuitive and on the black model you need to have a bright light to see the button. And the buttons are not responsive, you have to press solidly right in the middle or they do not work. The took a great product and turned it into a mediocre one. It actually deserves three stars, but I took one away because they needlessly made the product inferior to its predecessor.
Originally posted on www.ge.com
No, I do not recommend this product
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Value
It is hard to read the key pad in a low light
Goodcook64
6/8/2020
So far we have not had any service or support issues.
Originally posted on www.ge.com
Yes, I recommend this product
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Low profile..great features
Diro7356
6/2/2020
Easy to understand features and short cuts are posted on the device.
Originally posted on www.ge.com
Yes, I recommend this product
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good 12 in. deep microwave!
erphy
6/1/2020
very hard to find a microwave with this depth. only negatives are the buttons are hard to read, and the door open button is somewhat hard to push.
Originally posted on www.ge.com
Yes, I recommend this product
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Reliable
rel01
5/27/2020
We bought this microwave to replace our old cabinet installed GE microwave. It took a bit of research to find our old unit's GE replacement model. Unfortunately, the dimensions and specifications of the new model were not exactly the same as the old model, so it took quite an effort to fit the replacement into the available space and install it inside the cabinet.
Originally posted on www.ge.com
Yes, I recommend this product
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Do not purchase! Hard to see "Touch Screen"
GE Customer 45 years
5/26/2020
We cannot see the touch control panel buttons on the front. The words do not light up and are hard to see. The old Spacemaker II Model JEM31BF001, Serial: GG900157B, purchased in 04/04 microwave we had, which this replaced, had white letters or words that were easy to read and to see. The letters/words are so light it is impossible to see them without using a small flash light. So sad! Nothing wrong with my eyes either! Thinking of returning the unit.
Secondly, why should a customer have to go to a web site and print a User Manual? I know. Costs. But we paid over $325 for this microwave and you should have at least provided and Owner's Manual. By not doing so is cheap!
Please consider this customer feedback and forward it to your engineering department. Customer feedback and service is a way in which companies grow if they only listen. I would like to hear back from you or one of your engineers by phone or e-mail so I can determine next steps.
Thank you.
Bill Karas, a GE customer for 45 years
Flushing, MI
Originally posted on www.ge.com
No, I do not recommend this product
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Changes
Tisser
5/12/2020
All the push buttons had changed positions from the last
Profile microwave we thought we had replaced and we are not happy with it. They are also harder to read.
Originally posted on www.ge.com
Yes, I recommend this product
Great microwave, but
Babi1
5/7/2020
Nice microwave, but black buttons are difficult to read.
Wish the buttons were lighter, or lit up when using.
Originally posted on www.ge.com
No, I do not recommend this product
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It Fit Our Space
MikeinVA
5/5/2020
We bought it based on comments from previous purchasers who said it's actual dimensions were less than advertised by GE. It fit perfectly into our custom shelves. I'd prefer more than the 800 watts but it cooks everything in just about the same time as our old 1100 watt GE microwave.
Originally posted on www.ge.com
Yes, I recommend this product
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Poor touch screen visibility
Carla2020
5/4/2020
This replaced our previous Ge spacemaker microwave oven. The touch screen panel on this new one is very hard to read. The letters are not bold and do not seem as large. The previous one was very legible.
Originally posted on www.ge.com
No, I do not recommend this product
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love compact size and other great features
jimandanne
4/30/2020
This is the 3rd GE Profile Microwave oven that we've purchased. Absolutely love the compact size for the space we have available. The multiple features are more than adequate for our needs and we can't imagine life in the kitchen without this great appliance. Thanks GE.
Originally posted on www.ge.com
Yes, I recommend this product
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Fits in the space we have
Wonder chas
4/29/2020
The microwave was our second of the same kind. Although we thought it might be off just a little in size to fit the existing bracket it worked.
Originally posted on www.ge.com
Yes, I recommend this product
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Great defrost mode
Jody17
4/27/2020
I have always had an Amana microwave, but due to the size opening I had, I needed to get a different model. So far so good.
Originally posted on www.ge.com
Yes, I recommend this product
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Good for under cabinet
Larryam
4/25/2020
Touch pad needs harder push in precise spot to operate and lettering is smaller and lighter so more difficult to read than previous 2007 model.
Originally posted on www.ge.com
Yes, I recommend this product
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Easy to install; perfect fit
dmachog61
4/24/2020
Perfect fit into the space; it works perfectly and looks great. An upgrade to our kitchen
Originally posted on www.ge.com
Yes, I recommend this product
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Value
Fits in the wall cabinet
Kctalks
4/21/2020
This microwave was a reasonable price and was really the only one that fit in the cabinet space, and still had all the desirable features.
Originally posted on www.ge.com
Yes, I recommend this product
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Value
Works well.
LL88
4/16/2020
This micro wave works just fine. The door opener button is very clunky and feels cheap. The labels for the different buttons are too small and difficult to read. I do wish they were back- lit so I could read them. Even with my kitchen light, the white lettering can't be see. Al the very least , it should be a bolder and larger lettering. GE makes great product but the missed the mark on this one. Still the features all work great.
My other GE microwave that finally gave out was much easier to read the controls. Hope GE will improve on this model.
Originally posted on www.ge.com
Yes, I recommend this product
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Disappointing
Marcia36
4/14/2020
Owned the previous model of this microwave. Was pleased with It's operation. Size fits into my predetermined cabinet space, hence, reordered updated model. Very disappointed with product! Function options do not work effectively, light is dim, not the quality I expect from GE!
Originally posted on www.ge.com
No, I do not recommend this product
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A lesson in frustration.
Machoman
4/13/2020
This is our 3rd GE undercounter microwave in the same application.
We know that any appliance never lasts forever. However...
The first was installed by our kitchen remodel contractor.
The second came with hardware but no mounting template and holes were different.
The 3rd came without hardware or a template, and again, the pattern was different.
The unit fits into a VERY tight space. We were finally got it securely mounted, the door failed to fully open because it jams into the cabinet to the left.
Originally posted on www.ge.com
No, I do not recommend this product
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Value
Great Under-Counter Microwave
HMehlman
4/12/2020
This is a replacement for one that we purchased 15 years ago!! 15 years and no issues. I'm looking forward to another 15 with my new one. It's a good, easy-to-use microwave with the option of mounting it to the underside of your kitchen cabinets ... opening up counter space. Normally if your microwave is not over-the-range, it's sitting on your counter top taking up space. There's an mounting kit that you will need to buy, but it's worth it.
Originally posted on www.ge.com
Yes, I recommend this product
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It fits into the built-in area of our cupboards.
CharliePug
4/7/2020
After extensive research, it turns out we only had one choice to fit in the space that is built into the cupboards. Compared to our old Hotpoint microwave (that still worked great, but our kids thought it leaked radiation) this one feels much cheaper. The turntable actually reduces the number of things you can put in at once. And we don't really like the control panel either. We purchased this for one reason and that was that it fit in our space.
Originally posted on www.ge.com
No, I do not recommend this product
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Excellent features
JimWy
3/31/2020
Great features; especially, quick set up to 6 minutes, ADD 30 second at anytime, Power Level features.
Recommend using brighter white lettering on keyboard...would greatly improve visibility of selections.
Originally posted on www.ge.com
Yes, I recommend this product
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Does the job well!
BONBAHN
3/31/2020
IT WAS DIFFICULT TO INSTALL BECAUSE IT WAS LARGER BY JUST A FEW INCHES THEN ITS PREDECESSOR. NOT SURE WHY THE COMPANY CHOSE TO CHANGE ITS SIZE BUT IT WAS A CHALLENGE. ONCE INSTALLLED IT WORKS GREAT.
Originally posted on www.ge.com
Yes, I recommend this product
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Great Features
1Wise1
3/24/2020
Great Microwave, great features and great look and design!
Originally posted on www.ge.com
Yes, I recommend this product
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Installation should not have been this difficult!
Mark888000
3/17/2020
I purchased this microwave to replace an earlier model that had lasted 15 years. The previous microwave was installed under a cabinet so I assumed the replacement model would have the same holes in the top for easy installation. Nope! Two fo the holes were different on the right side.
Ok, so I looked for a template that I could tape to the bottom of the cabinet to drill the 2 new holes.
NO TEMPLATE!
So I called GE customer service and after a long wait, I was told it is not GE's policy to mail out templates anymore. I downloaded the template from the GE website but it is a pdf sized to be 8.5 X 11 which I could not change to actual size, so no template.
Originally posted on www.ge.com
No, I do not recommend this product
perfect size
Bob715
3/17/2020
I needed a microwave to fit a specific under cabinet space. This one does and is mountable.
Originally posted on www.ge.com
Yes, I recommend this product
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Could have been made better
Phil11
3/11/2020
We purchased this microwave on Nov. 27, 2019 to replace a comparable-sized unit which served us for about 14 years. Less than 3 months later, the interior bulb blew out. The unit is also noisier and flimsier than its predecessor. Plus, when the technician came out and opened the entire case to get to the bulb, he did not have the replacement bulb/socket on his truck. So now, he has to have it ordered and we will waste another morning waiting for him to come back.
Originally posted on www.ge.com
No, I do not recommend this product
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Microwave
isman
3/8/2020
GE could have at least included a template for measuring where to drill holes for mounting under cabinet. Several screws of a different size to mount microwave would be nice. Considering the price of the microwave how much more would this have cost GE? A $1.00???
Originally posted on www.ge.com
No, I do not recommend this product
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Value
Great features, nice size
Nonie007
3/7/2020
Just had installed yesterday so haven't had much time to use but I purchased the oven & micro because I've had ge product for many years.
Originally posted on www.ge.com
Yes, I recommend this product
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Could be better.
ForeverFriend
3/4/2020
I purchased model pem31df2bb space maker profile microwave to replace an old GE profile space maker microwave. The salesperson told me that the hanging kit hasn't changed in years & that I probably didn't need a new one . The installation would have been much easier if I would have got a new kit . The holes on the new microwave did not line up with the holes on my old hanging kit .
I'm not pleased with the loud harsh metallic sound when opening /closing the microwave door . Seriously you can hear the door being opened or closed several rooms away.
Would I buy this model again ? Yes . Only because of the specific dimensions of the space where the microwave mounts under the cabinet.
I have no complaints regarding the function for reheating food .
Originally posted on www.ge.com
Yes, I recommend this product
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Works Well
Jimboz
3/3/2020
Nicely fits under cabinet even though it did not share them same mounting holes as the previous. Even though the overall outside dimensions are a little larger than the one we replaced, the inside dimensions are smaller and some of our microwave cooking plates do not have clearance to rotate! This is why I only rated as a three star.
Originally posted on www.ge.com
Yes, I recommend this product
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Spacemaker microwave
SpeedyDan
3/2/2020
Great to hang under a cabinet. But it could use more power.
Originally posted on www.ge.com
Yes, I recommend this product
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Value
Lighting issue...
John 8888
2/25/2020
Everything is great - just as advertised. Only problem: I must use a small flashlight to view the lettering on the keypad. Maybe backlight?
Originally posted on www.ge.com
Yes, I recommend this product
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Microwave Replacement
Cincinnati purchaser
2/20/2020
Purchased to replace GE space saver microwave 10 years ago. New model fits in our limited cabinet space. Much quieter.
Originally posted on www.ge.com
Yes, I recommend this product
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Don't Make them like they used to
JWalsh
2/20/2020
This was a replacement for a GE built in and the size and quality is different.
Why would you change the size on built-in's when a space has obviously been created for the original product.
Also, I can hardly read the panel buttons. They need to be backlit.
I liked the reheat feature on my old GE oven (2003); it sensed the food, I didn't have to choose a number and try to figure out what the codes are.
The door latch feels like it could easily break.
Originally posted on www.ge.com
No, I do not recommend this product
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Used similar product for over twenty years
JBR37
2/17/2020
Always use GE products good quality used the Space Saver until it finally did not function properly and wanted one just like it.
Originally posted on www.ge.com
Yes, I recommend this product
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Reliable microwave
lynn639
2/7/2020
We replaced an older GE microwave with the current model. It is used in office setting so it's easy of use is helpful.
Originally posted on www.ge.com
Yes, I recommend this product
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Not very pleased
KipB
1/29/2020
this is our 3rd GE microwave of the same family. Door does not close all the way sometimes and I have to bang it shut to make the Micro work. Our last one was white this is black and th key pad is VERY hard to read.
Originally posted on www.ge.com
No, I do not recommend this product
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